Shipping policy

All bySio candles are hand-poured in Brooklyn, NY by our team. Please allow 2-4 business days for your order to be processed. Once your order has shipped, you will receive a notification email with tracking details. Orders are estimated to be delivered within 3-5 business days, unless you’ve chosen expedited shipping. Due to the impact of COVID-19 and increased shipping volumes for all mail carriers, there maybe unforeseen delays. We thank you for your understanding and support during this time!